Please read the following important terms and conditions before you proceed with your booking to check that they contain everything which you want and nothing that you are not willing to agree to. Please refer to our cancellation clause 15, which sets out the cancellation charges should you need to cancel your booking. This contract sets out:
- your legal rights and responsibilities and confirms everything you have ordered. If there is anything not recorded you are responsible for raising this with us;
- our legal rights and responsibilities; and
- certain key information required by law.
- Definitions
‘Booking’ means the request by You (The Client) to purchase a ticket for a specific ticketed event at The Property.
‘Deposit’ means the payment made by to reserve a ticket for a specific ticketed event at The Property.
‘Gosfield Hall’ means Gosfield Hall Ltd whose trading name is Gosfield Hall.
‘Date of Booking’ means the date You paid a deposit or paid in full for the ticket to your specified event.
‘Event’ means the event which You have booked The Property for, for You and Your guests.
‘Price’ means the total price of the items booked as part of your booking.
‘The Client’ or ‘You’ means both of the persons named in the Booking Confirmation Letter (and no other person even if that person is making a financial contribution to the Event on your behalf). ‘Your’ shall be construed accordingly.
‘The Property’ means the building known as Gosfield Hall, and its grounds, including all furniture, fixtures and fittings.
‘Us’ or ‘We’ means Gosfield Hall.
- Terms and Conditions
2.1 These Terms & Conditions represent a legally binding contract between Gosfield Hall and You. No variation to these Terms and Conditions shall be binding unless agreed in writing between an authorised representative of Gosfield Hall and You.
2.2 If a court finds a part of this contract illegal or unenforceable, the rest will continue in force. Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
2.3 These Terms & Conditions record the entire arrangement between us. It is important You check and ensure everything You wish to order and have included as part of Your Booking is included. You acknowledge that You cannot rely on any statement, representation, assurance or promise (whether made innocently or negligently) that is not set out in these Terms & Conditions, including those that may have been communicated verbally. You shall have no claim for innocent or negligent misrepresentation based on any statement that may or may not have been made to You as part of Your Booking and can only rely on what is set out in writing these Terms & Conditions.
- Bookings
3.1 By paying your Booking Deposit you accept the Terms and Conditions as outlined in this document.
3.2 The Booking Deposit is non-refundable and non-transferable.
- Payment
Unless otherwise agreed by Us in writing, you will make further payments in respect of Your Booking as follows:
4.1 For Dinner Dates & Luxe Testing Events:
4.1.1 Full Payment on booking. To reserve your place/s at your chosen event, we require full payment at the time of booking.
4.2 For Bespoke Ticketed Events (all ticketed events held by Gosfield Hall with the exception of Dinner Dates & Luxe Testing Events):
4.2.1 Initial Deposit. To reserve your place/s at your chosen event, we require an initial booking deposit of 25% of the total ticket price. For bookings within 21 days of the Event, full payment is required. The Initial deposit is non-refundable and non-transferable.
4.2.2 Final Deposit. To complete your reservation at your chosen event, the remaining balance for the tickets reserved must be paid 21 days before the Event
4.6 Payments can be made by debit card or bank transfer. We do not accept Amex.
- Damage Deposit, Damage Waiver Fees and Behaviour / Conduct
5.1 For larger group bookings with accommodation, we reserve the right to charge a refundable damage deposit at our discretion. The deposit will be repaid by bank transfer within 14 working days following Your Event.
6. Drinks on licensed Premises
6.1 Provision of both alcoholic and non-alcoholic drinks from outside of The Property, by You or Your guests, is not permitted under any circumstances. If there are reasonable grounds to believe guests are consuming drinks purchased from anywhere other than The Property, We reserve the right to levy a charge of up to £1,000.
6.2 Corkage (meaning bringing your own wine and other drinks to the Property) is also not permitted.
7. Prohibitions
7.1 In accordance with the law, smoking is not permitted in any inside place within The Property and We reserve the right to levy a charge of up to £1,000 if there is evidence of smoking inside the premises. This includes the use of e-cigarettes. You will also be liable to a further charge to cover costs incurred to rectify any such damage caused by You or Your guests as a result of smoking inside The Property.
7.2 Please note that food and drink is not allowed on the dance floor under any circumstances. Gosfield Hall does not accept liability for any accidents, loss or damage to property or for any personal injury that results from food or drink being consumed on the dance floor. Gosfield Hall will take reasonable steps to bring this prohibition to Your attention during Your Event but it is ultimately Your responsibility to ensure Your guests are aware of this.
8. Cancellations
8.1 Cancellation of Your Event Booking will be acknowledged by Us under the following circumstances:
8.1.1 You request cancellation in writing to Gosfield Hall.
8.1.2 You verbally request cancellation to a member of the team.
8.1.3 You request the cancellation via the Booking Portal.
8.2 More than 14 days notice:
For cancellations that are more than 14 prior to the event date, deposits & payments are non-refundable, but payments can be transferred to alternative advertised events.
8.3 Under 14 days notice:
For cancellations within 14 days of the event date, the full amount paid is non-refundable & non-transferable. In instances where a payment is due at the point of cancellation, a cancellation charge will be submitted and will be due for payment immediately.
- Liability
17.1 Gosfield Hall does not accept liability for any loss or damage caused to any property and personal effects belonging to You, Your guests or any supplier of goods or services whom You have brought to The Property, unless it is as a result of negligence on the part of Gosfield Hall or its employees and such damage or loss was reasonably foreseeable.
17.2 You will be liable for any damage caused to The Property as a result of willful or deliberate conduct or negligence by You or Your guests.
17.3 We cannot be held responsible for any damage or theft relating to vehicles parked in our car park. By using our car park, you do so at your own risk.
- Circumstances outside our control
18.1 Upon the occurrence of an event beyond our reasonable control which prevents or delays performance of our obligations under these Terms and Conditions, our obligations to you may be cancelled or delayed. Our inability to proceed and/or any delay shall not be treated as a breach of these Terms and Conditions, and we shall not be liable to pay You any compensation, expenses or costs (such as travel or replacement accommodation costs).
18.2 If the cancellation occurs as a result of a national or regional lockdown or any other government-imposed restriction, we may offer to move Your Booking to a future date, at the equivalent time of year, and all monies paid as at that date will be applied to your new booking date. Please note that the price of the future date may vary due to the new booking being at peak times and if accepted by you, you agree to pay any additional sums. It is also a condition of moving the date that you continue to make payment to us on the original payments dates as outlined in these Terms and Conditions.
18.3 We cannot take responsibility for the actions of third parties, including any disturbances, works or other issues from neighbouring properties. We will not be liable for any impact that this may have on your Event.
- Your Privacy and Data Protection
19.1 Our Privacy Policy is available on request and is available online at https://www.gosfield-hall.co.uk/privacy-cookies. We shall also store, process and delete any personal data about you in accordance with all applicable data protection laws.
19.2 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
- Other Important Terms
20.1 Our team will do their best to resolve any problems you have with Your Booking. We try to resolve any complaints or disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. You can submit a complaint to an alternative dispute resolution body approved by the Chartered Trading Standards Institute or such other government recognized body as may be applicable. If you’re not satisfied with the outcome you can still go to court.
20.2 If we cannot resolve the complaint You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
20.3 We can transfer this contract so that a different company or organization is responsible for delivering your Event.
20.4 Nobody else has any rights under this contract. This contract is between You and Us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
20.5 Even if We delay in enforcing this contract, We can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.
20.6 None of the terms of these Terms and Conditions may be relied upon or enforceable under the Contracts (Rights of Third· Parties) Act 1999 by any third party who is not a party to these Terms and Conditions. This provision will not affect any rights and remedies available to a third party apart from under the aforementioned Act.
20.7 Should You breach this contract or fail to fulfil any of Your obligations under this contract, You shall be liable to pay any reasonable costs (including professional and legal costs) properly incurred by Us in remedying such breaches or in connection with the enforcement of those obligations.
- Provision of wi-Fi
21.1 We provide free wireless internet (Wi-Fi) in designated reception area(s) for the convenience of You and Your guests.
21.2 By using this Wi-Fi, You agree that Your party are bound by our terms- if You are not prepared to take responsibility for Your party’s usage, please let Us know in advance and We will disable the Wi-Fi connection.
21.3 Our terms are simple-
21.3.1 Act lawfully– no user should act in any way that could be unlawful or encourage others to act unlawfully.
21.3.2 Act responsibly – no user should undertake actions that are harassing, defamatory, threatening, obscene, abusive, racist, sexist, offensive or otherwise objectionable or inappropriate.
21.3.3 Act reasonably – no user should use the Wi-Fi in any way that may affect the running of the Wi-Fi or network or other technology connected to it (for example, other Wi-Fi users’ devices). In particular, they should not upload or download very large files and should ensure all devices are protected by up-to-date anti-virus software.
21.3.4 We don’t charge You for using the Wi-Fi so You accept that sometimes, for technical or operational reasons, it may not be available.
21.3.5 You are responsible to Us for any damage, losses, costs or expenses suffered by Us arising out of any breach of these rules by Your party (for example, if any of Your party use the Wi-Fi for copyright infringement or to commit a criminal offence).
21.3.6 Our Wi-Fi is provided as an ‘As Is’ service, and we accept no responsibility for damage caused to your equipment due to activities carried out via our Wi-Fi network.
- Offers & Promotions
22.1 Unless specified otherwise, all offers and promotions cannot be used in conjunction with any other promotion.
Last updated February 2026